Questions Answered

We’re sure you have lots of questions.

Here are answers to some of the most frequently asked questions regarding our franchise:


Do I need to have any prior experience in the franchise or restaurant industry to own a Ray’s Fish & Chips Franchise?

You don’t need any prior experience in owning your own business or operating a franchise business. We understand that the majority of new franchise owners do not have prior experience owning their own business or restaurant.  However, having a passion for business, people and amazing food is strongly recommended.


How long will I be in training and what can I expect to learn?

Our initial training program consists of approximately two weeks of on-the-job and classroom training at a company owned location in Apopka, Florida (Orlando area). Your training program will include restaurant administration functions, operations, marketing concepts, customer service training, personnel training and other important aspects of running the day to day business of a Ray’s Fish & Chips franchise.

In addition, our support team will be at your location for at least another 5 to 7 days to work directly with you and your initial staff to ensure that your opening goes smoothly and to provide any additional training.


Do you assist with site selection and restaurant build out?

Yes.  Once you have signed a franchise agreement, we will begin working with you on locating and signing a lease for space that will provide you with the opportunity for success.  We will then begin working with you, your construction team, equipment suppliers and others to customize the space that you have leased to Ray’s Fish & Chips specifications.


Do you offer financing?

Ray’s Fish & Chips does not finance, however, we will work with you to locate a leasing company and/or third-party lender.


Does Ray’s Fish & Chips offer a multi-unit franchise opportunity?

Absolutely!  We understand that you may want the flexibility to open multiple locations and have complete control of your territory.  You are provided a protected territory as part of your franchise agreement.  We will also provide you a first right of refusal for adjacent territories at the time of your franchise closing.


What are the initial franchise fees and ongoing royalty fees?

The initial franchisee fee is $27,500.  You will pay ongoing royalties of 5% and we ask that you spend 1% a month on local marketing.

Where should I open my Ray’s Fish & Chips Franchise?

We will work with you to locate a suitable location for your franchise. There are many factors that can affect the success of a franchised restaurant including, visibility, traffic, demographics, etc. We will help you identify a location within our guidelines, but ultimately, the decision is yours as to where to open.


How long will it take to open my franchise once I have signed the franchise agreement?

Since, more than likely, you will select a space that was previously a restaurant, or has been built as a restaurant space, you should expect to open within three to four months after the signing of your agreement.


Will you help me with my initial marketing strategy and grand opening?

Yes, of course. Your success is our success. We will assist you with all aspects of your opening and we will be in attendance.

Would you like more information on owning your own Ray's Fish & Chips?

For more information on our franchise opportunity, please download a Ray's Fish & Chips Franchise Kit by completing the form below. To speak with someone immediately, call 407-536-6109 and we’ll connect you with our Franchise Sales Director.

This information is not intended as an offer to sell, or the solicitation of an offer to buy a franchise. It is for information purposes only. An offer is made only by a Franchise Disclosure Document (FDD). Ray's Fish & Chips franchises will not be sold to any resident of any state until the offering has been exempted from the requirements of, or duly registered in and declared effective by, such state, and the required FDD (if any) has been delivered to the prospective franchisee before the sale in compliance with applicable law.

Currently, certain states regulate the offer and sale of franchises. In the U.S., states that regulate the offer and sale of franchises include California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode Island, South Dakota, Virginia, Washington, and Wisconsin. If you reside in one of these states, or even if you reside elsewhere, you may have certain rights under applicable franchise laws or regulations.